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FAQs

Q?

I am sending in my own design, what way do you need it and where do I upload it?

A.

We will need your design to be sent as a high res 300 dpi Pdf file with vector logos and text as outlines, preferably at half the actual stand size to ensure photo quality.

Please contact us for templates, we would be happy to provide one free of charge 3D mockup for Pop-Up, Flexiwall and ISOframe Stand designs.

Any size artwork can be uploaded to our FTP site:

http://dropbox.yousendit.com/focusvisualcommunication

Q?

What files do I need to send you for my design?

A.

We will need vector logos to be sent as EPS or Pdf files and high resolution images for enlarging.

Q?

How long will it take to produce my stand?

A.

Normal production is within 5 working days following receipt/sign off of artwork, however we will always do our best to accommodate urgent requests!

Q?

I am exhibiting abroad, do you have a stand suitable for hand luggage?

A.

Our Focus Mini Tabletop Pull-up Stands are perfect for hand luggage they are available in sizes A3 & A4 and individually boxed.

Q?

Can I use my existing frame with new graphics

A.

We would be able to produce graphics but we would probably need to get your stand to check sizes.

Q?

Would an ISOframe or Flexiframe suit me best?

A.

Depending on your needs both systems have their merits.

The ISOframe offers unlimited flexibility but works best with curves. Actually it looks far more impressive curved than when used straight. It is ideal for a user who needs to use a display in many different situations as it can be flexed or used as separate sections at will.

On the other hand the Flexiwall works really well when used straight and we have created fantastic 8m straight backdrops using it. It can also be re-configured but has a lesser extent of flexibility.

It all depends on your requirements and of course available budget!